Frequently Asked Questions
Everything you need to know about your INKON beauty experience.
What is the typical shipping time for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
Are INKON products cruelty-free and vegan?
Yes, all INKON beauty products are 100% cruelty-free and vegan-friendly. We do not test on animals at any stage of production.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout.